Office managers duties can vary significantly based on the size and type of organization of employment. What do you think is the difference between management and business administration. Office administration and management office administration and management learning outcome at the end of this module you should be able to. Feel free to use the past paper as you prepare for your upcoming examinations. Secretarial office administration and receiptionist courses 2. It examines the concept of management within the global business environment and through the appraisal of. Notes, exercises, videos, tests and things to remember on concept and importance of office management. Administrate and manage an office efficiently and effectively the information presented to you in this unit, as in the other modules, is presented to you in manageable chunks called assessment criteria. Continuing the tradition, administrative office management, 8th edition, offers the most technologically updated text on the market. Office administration and management notes knec diploma. Being the prime interface between the hotel services and the guests.
Emerging trends and issues in office administration and management introduction this module is intended to equip the trainee with knowledge, skills and attitude that will enable himher perform office administration and management functions effectively. Without this, chaos and disorder are almost guaranteed. In that regard administrators are normally found in government and educational organizations, whereas managers are found in business. Use also for general material on administration which is too comprehensive to be filed under one of the more specific outlines, such as budget, fiscal. Unit 4 business administration startup in class discuss these questions. Introduction to office administration information technology essay. It is the process o utilizing the office resources efficiently o obtain the. Best practices and technologies and other administration and secretarial related training courses in abu dhabi, dubai, jeddah, riyadh, across the gcc. Office administration and management question papers 283. To implement a costeffective departmentwide program that provides for adequate and proper documentation of department of energy activities, proper records disposition, and promotes economy and efficiency in the program. The task of administration is usually the responsibility of an office administrator or manager. Office administration syllabus extract office administration is a business education subject concerned with the study of administrative principles, policies, procedures and technological competencies governing the modern office environment. Secretarial, office administration and receiptionist courses to succeed in office administration. Difference between management and administration definition of administration the administration is a systematic process of administering the management of a business organization, an educational institution like school or college, government office.
The content and teaching strategies used should therefore reflect current trends in. Office administration capacity building for local ngos. Click download or read online button to get office administration for csec book now. Notes on concept and importance of office management. A focus on primary school heads in one district in zimbabwe. They have to deal with typing service, maintain the records, and look after office supplies like stationeries. Front office management 7 front office area is commonly termed as reception, as it is the place where the guests are received when they arrive at the hotel. If you enjoy working with people and seek a career in office work, read on to learn more about job duties, earnings and educational options for administrative assistants and secretaries. Chapter 9 records management revised april 18, 2006 what is the purpose of records management. A guide to effective office practices from the county of. Modern office and its functions 5 the book has been thoroughly revised, enlarged and updated by mrs.
The vo ip provider may, for example, charge a setup or administration fee, a line activation fee, a cancellation fee. Office administration and customer care office assistant understanding the role and function of the office the student should be able to. Office management and effective administration skills. Concept of office management management notes tyrocity. Without efficient office administration, even the most well performing team will find. The content and teaching strategies used reflect current trends in the modern office. For courses in administrative office management, office management, or administrative management. It examines the concept of management within the global business environment and through the appraisal of business cases, a variety of approaches are considered. In addition to communicating with the public outside the office see chapter 8. Find machakos university office administration and management previous year question paper. This site is like a library, use search box in the widget to get ebook that you want.
It is the first point of interaction between the hotel and the guests. Office administration is one of the key elements associated with a high level of workplace productivity and efficiency. Do you think that certain principles should be followed when running a business. Depending on the general operating structure of the organization, and the complexity of tasks associated with the. In combination with technological updates, this comprehensive introduction to office management focuses on. Office management is the process of planning, organizing, staffing, directing and controlling the administrative functions of an office in order to achieve the objectives of the organization. Administration burlington office administration and management heinmann office administration office administration and management pdf notes office administration workbook pdf workbook shelly cashman series. Office administration for csec download ebook pdf, epub. Office management and effective administration skills is an exciting and interactive training course. Quible, administrative office management, 8th edition. A guidance manual for good practice 183 the use of some basic administrative books and forms can also help in managing visitors see appendices to this chapter for samples of these.
Office professionals employees who work in a wide range of jobs that require knowledge of office practices as part of their job duties. Difference between management and administration with. Office administration is the process of overseeing the daytoday operations of an office. The office management training module provides learning materials and exercises on how to efficiently and effectively manage an office and covers a range of subject areas e. West visayasstate universityjaniuay campus school of information and communications technology janiuay, iloilo lecture notes in office management 1 introduction to office management office office is a part of an organization. A secretary is essential for keeping the gears of every organization running smoothly. Business management notes and revision kits click on the course unitssubjects to open the content module i communication skills life skills information and communication technology entrepreneurship financial accounting economics business law module ii cost accounting principles and practices and management supply and transport management quantitative. What is office the definition of office is rich and includes a place of business, clerical or professional activity, the personnel working in such a place, a position of authority or trust and mainly historically the support functions of a major household. The unit introduces the student to a range of studies which are useful in understanding people in the workplace. As a clerk in the records management office, one of your duties is to order equipment and supplies for your office. For example, a medical office manager may be required to greet patients, set appointments. Administrative management adm this category deals with materials on organization, functions, management, agency emergency preparedness, and civil defense.
Management is a doing function because managers get work done under their supervision. Students are provided opportunities to develop attitudes and apply skills and kno wledge in the areas of business. Administrative an office management administrative and office management prepares students to plan, organize, direct, and control the functions and processes of a firm or organization and be successful in a work environment. This department is supervised by office administration manager. It is a place where records of various activities are kept.
522 899 236 1026 694 1081 589 133 1334 1147 1087 995 758 1159 270 694 1458 1545 535 652 1230 1235 110 728 939 971 51